FAQ
1. Why would I want my films reviewed?2. What is the fee for reading my films?
3. How do I pay ?
4. Why should I have a veterinary dentist read my films instead of a veterinary radiologist?
5. Who will read my films?
6. What is the turnaround time?
7. Is there a stat service available?
8. Can I ever speak with the doctor reading my films?
9. How are the reports sent to me?
10. Can I go back and view my films online after they have been submitted?
11. How do I submit my images?
12. How long will it take me to submit my images?
13. How should I bill my clients for this service?
14. Any suggestions on selling this service to my clients?
15. What is the advantage of digital radiographs?
16. What is the minimum connection requirement?
If you have any other questions, please send us an Email
1. There are a number of reason for having your dental films reviewed. When first learning dental radiology, much of the pathology can be confusing. We can help you get started on the right track in both interpreting and positioning your films. Many critical cases involve valuable animals. An expert second opinion can help assure you and your client that the treatment plan is appropriate. Many practices routinely have their regular radiographs reviewed by a veterinary radiologist to help ensure correct interpretation. We can offer the same service for your dental radiographs.
Back2. VetDentalRad.com charges $45 for a standard case review. There is no limit to the number of films that can be submitted per case.
Back3. We bill our clients on a monthly basis via E-mail. In the same e-mail, we provide a monthly summary of your account activity identifies each case submitted. You may either pay by check or by E-mail by using our PayPal account at vetdentalrad.com. PayPal is a very convenient way to pay and may be linked to a bank account or credit card. There is no charge to you for using PayPal.
Back4. Dr. Woodward, Dr. Niemiec and all of the other consultants associated with VetDentalRad.com are full-time practicing veterinary dentists. That means that we read hundreds of films per week, and have done so for years. Since very few veterinary schools have any veterinary dental departments, most radiologists have never had significant exposure to reading dental films. Our experience reading thousands of films a year allows us to make accurate assessments of dental radiographs. We can also help relate the radiographic findings to the options for treatment.
Back5. All of the consultants with VetDentalRad.com are practicing board certified veterinary dentists engaged in private clinical practice. You always have the option of selecting either the first available reader or your favorite reader. See the next FAQ for related information.
Back6. If you select “first available” when choosing who will read your films, we guarantee that you will receive a report within 24 hours of submission. If we fail to meet this standard, the case is free! If you prefer that a particular individual read your films, we cannot guarantee the time to read the films. Since we all teach and travel extensively, it may be difficult to predict exactly when we may be available to read. In actual practice, most films are read within a few hours of submission. Our goal is to have all films read by the end of each business day. Soon, we will offer a stat film reading service.
Back7. We will soon be able to offer a stat service that will read films within an hour of submission.
Back8. Absolutely. Just indicate your desire for a telephone consultation on your film submission form and we will be happy to call and talk with the doctor about the case.
Back9. When we send a report, it is available to you three different ways. We sent an E-mail to the address supplied when the case is submitted, we send a fax to the fax number supplied in your user profile and the reports are available to you online via the “View your cases” button on our home page. When you go online to view your reports, you can also view the images that you submitted with your report. This feature is helpful for refreshing your memory or viewing pathology associated with our findings.
Back10. Yes, you simply go to our home page, and choose the link “view your cases”. This will allow you to log in and view any case you have ever submitted, along with the images that were submitted with that case.
Back11. After you set up your account, there are three basic steps required to submit images. These are: convert the images to JPEG format, then convert the images to DICOM format, then upload the images and case history. These steps are detailed in the section entitled “How to Prepare Files”.
Back12. After you gain a little experience, submitting cases will only take a few minutes.
Back13. It would be reasonable to add on a fee for processing and submitting the case.
Back14. Clients that want to be sure that no painful or treatable problems are missed are very willing to pay for this service. Showing clients some examples of cases with large problems that could only be diagnosed via dental radiology can be very helpful. For detailed suggestions on marketing dental radiology in your practice, please download the article Dental Radiology Marketing.
Back15. Digital dental radiography has several distinct advantages. The digital process eliminates the need for chemicals, and save employee time associated with processing and storing films. Re-takes are less frequent and easier to obtain when needed. Images are also easily manipulated, lightened, darkened and enhanced. It is also simplifies comparing films of the same area taken at different times. This is valuable when used to evaluate the success of treatment or the progression of pathology.
Back16. Due to the file sizes associated with the images, a broadband connection is highly recommended. Examples would include DSL or cable service. A regular dial-up connection may prove to be cumbersome.
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